So Norm catches this so accurately! The customer who comes in to the store and literally ignores the associate helping them while talking on their phone.
It’s rude, it’s annoying and it probably happens every day. I try very hard to not be on my phone in a store just because I know what it feels like to try to do a service job and be treated like you are not worthy of being acknowledged.
So if you are a shopping phone talker, think how you would feel if you were the person working in the store.
Put the phone away and treat service workers with kindness.
Shop girl.